Policies

Delivery

At LEDPARTS Ltd., we aim to ensure your order reaches you quickly and safely. Please find the details of our delivery service below.

  1. Delivery Provider

We partner with DPD for all our deliveries to provide a fast, reliable, and trackable service.

  1. Free Delivery on Orders Over £30
    • Orders Over £30: Enjoy free standard delivery within the UK on all orders over £30.
    • Orders Under £30: A flat rate of £10 will apply for standard delivery.
  1. Delivery Times
    • Standard Delivery: Estimated delivery within 2–3 working days.
    • Dispatch Times: Orders placed before 3 PM Monday to Friday will be dispatched the same day. Orders placed after 3 PM or on weekends will be dispatched on the next working day.
  1. Delivery Locations

We deliver to addresses within the UK, including mainland England, Scotland, Wales, and Northern Ireland.
Please Note: Delivery to remote areas, such as the Scottish Highlands or islands, may take an additional 1–2 working days.

  1. Delivery Tracking

Once your order has been dispatched, you will receive a confirmation email with a DPD tracking number. You can use this number to track your parcel's progress on the DPD website or app.

  1. Failed Deliveries

If delivery is unsuccessful and the parcel is returned to us by DPD, we will contact you to arrange redelivery. Additional shipping charges may apply for redelivery.

  1. Issues with Delivery

If your delivery is delayed, damaged, or does not arrive as expected, please contact our Customer Service Team at:

We will work with DPD to resolve the issue as quickly as possible.

  1. Changes to Your Delivery Address

If you need to amend your delivery address after placing your order, please contact us immediately. Changes made after dispatch may result in delays or incur additional charges.

  1. Contact Us

For any questions or concerns regarding our delivery service, please reach out to us:

We are committed to providing an efficient and smooth delivery experience. Thank you for choosing LEDPARTS Ltd.